Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Web Site Control Panel you can find an exhaustive Help section featuring plenty of how–to articles and frequently asked questions. They are contributed by our support team of well–trained techs. Just type in your question and our smart platform will offer you the best possible answer.

  • Top quality support service
  • Educational Videos

  • For users who’d rather learn how to rectify a frequently experienced issue by watching an instructional video clip, we have added a selection of video tutorials to our Web Site Control Panel. All the instructional videos are brief and easy to understand. They offer visual presentations of different website administration activities.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 customer support service with a 60–minute response guarantee. Our team of trained tech support engineers will be at your disposal to respond to all the queries that you may possibly have. During off–peak periods, a reply will be given within just 20 minutes.