A 99.9% Server Uptime
The primary advantage of constructing your very own shared hosting platform is that you do not need to be worried about compatibility issues – you design a special set of software apps in such a way as to be compatible with a specific set of hardware elements. The outcome is something a whole lot more steady and reliable, because there are much less potential risks of failure. We’ve built our cloud hosting platform atop proven hardware parts along with a strongly customized version of Security–Enhanced Linux in order to create a totally riskless environment for your sites.
This is why, with each of our shared plans plans we offer a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it is very important to also set up your own network architecture. That is why we built a custom–configured internal network in each one of our data centers. Based on enterprise–grade Juniper switches and routers, our internal network allows for flabbergastingly fast data transfer speeds and is also completely redundant.
Hence, you will take advantage of a 99.9% network uptime in our datacenter in the USA, in our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe as well as in our datacenter in Australia, regardless of which hosting service you’ve picked.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your cash at stake, you cannot feel truly secure. That’s why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In case you don’t feel content with our web hosting service or if you wish to get a bit more powerful hosting solution, such as a VPS hosting plans or a dedicated servers – we’ll give you a full refund, without any obscure fees or refund charges.
24/7 Technical Support
In case you manage a web hosting company, your technical engineers are of key importance. For this reason, we have punctiliously gathered a highly qualified group of technicians, each with many years of experience behind his back. With their help, our company offers 24x7 support with each of our hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All queries are answered in under 1 hour and our average ticket response time is just twenty minutes!